There is bad service even in the best restaurants:
1. I arrived at this not so cheap restaurant to attend someone’s party. I only knew two of the ten women in that table since I got originally invited by one of the two known friends there. I introduced myself to the bunch and ended up talking with one tall dark haired girl (a.k.a stranger girl). In the middle of our loud greetings, one female server approached me and stranger girl and said “Can you control yourselves?” and she walked away.
2. I started thinking and questioning what she meant. Stranger girl looked at me confused and stayed quiet. I said to her “I’m going to complain. Who does she think she is?”
I turned around and followed the server and said “Excuse me. Hey! What did we do that was out of control? We were just chatting.” I inquired and noticed I was being observed by stranger girl as I talked to the server.
3. “I’ll talk to my manager” the server replied and turned around to ask a skinny guy by the till.
Minutes later I heard in the background “You should not be telling customers to be quiet” and slowly I returned to my table where stranger girl was giving me her disappointing look while saying in an upset voice as I sat down “You shouldn’t have complaint”.
4. As I was observing at the table, all of us had gifts but me. It seemed it was one of the girls birthday celebration and all I had was a bag with baby-shower left over gifts. I quickly apologized and they all seemed bothered about it, but quickly forgot the incident. Then, after some drinks I decided to go to the washroom which was strangely empty.
On my way out, I was approached by a female server. This girl was not the same from our table and she just went there to give me a message: “You shouldn’t have complaint about her when you were at fault”. She immediately turned and walked away. I followed her quickly, by instinct, and asked her “What was it my fault?” I insisted with this intrigued voice. I needed answers.
5. She slide into a booth where another not-so-skinny guy was going through some receipts. “I’ll ask my supervisor” she said and looked at him in a way to show him that I was the girl they were talking about.
6. He picked the conversation from where we left it and added “You are a very disrespectful person. You should be able to listen to our explanation of the situation and be able to talk about it”.
7. As he was going on and on with it I had to interrupt him because of his false statements. “Listen. I have been very calmed and very respectful. I inquired about the initial accusations and noone could answer them. I was approached by this other person – as I point out the girl on his side – and was left without any possibility to keep the communication channel open. So I ask you, where is it my fault? Where am I disrespectful here?”
8. Another server, male this time, jumped in as I finished my question and started backing up his supervisor’s statements. I felt bullied for a minute, but kept strong against their false claims.
9. And then, when I thought there was no room left for a change in scenario, a German guy, at least I think he was, approached us too but he placed himself slightly beside my left side. He waited until this new server guy completed his arguments and said looking at all of them and pointing at me “That is not her fault.” He continued “You all are a bunch of idiots. You can’t even listen so how do you expect to get your points across?” He passed his arm around to hold my right shoulder and pulled me away from them.
Chris O’Dowd – my hero’s look. Why, I still wonder? |
10. “Thank you” I said to him as I felt some tears coming down my cheeks. “I started to think it was my fault and that I was wrong.” I said it as I started thinking about the bitchy stranger girl I met before. He took and left me back at my party table without saying anything.
The end.
Are you kidding me? Why do I dream these things? Is it because of so much Easter food dinner?
How was your night after the big feast, any nightmares?